Contact

How do I contact FunSpex?


As FunSpex is primarily an internet company, the best way to contact us is through email. The e-mail address is being protected from spam bots, you need JavaScript enabled to view it We will respond to your query as quickly and as thoroughly as possible.

Otherwise address any correspondence to our office address, which is:

FunSpex.co.uk
20 Bedford Street, Roath, Cardiff CF24 3BZ

You can contact customer services via email on: funspex.customerservice@gmail.com.  Please note that as we are predominantly an internet company and in order to keep prices competitive this service is not manned at all times.  In such instances, please leave a message and a member of customer services will get back to you.

Due to health and safety regulations, there are no facilities for customer personal collections or returns at this address. Please do not attempt to hand deliver the return as you will be turned away which may cause offence.  There is no shop front or customer service facility available at our warehouse. Any items you need to return must be posted back to the above address.



What if I have a complaint about FunSpex?


We’ve put our heart and soul - not to say the last few years of our lives - into FunSpex and we will not allow you to become dissatisfied with us. If you have any complaint, criticism or concern about any service provided by FunSpex, just contact us at the address above or preferably email: funspex.customerservice@gmail.com This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will acknowledge your concern within four working hours and offer a resolution within one week.